A POSTCARD: you’ll have to choose between a selection of postcards and personalize the one chosen.
A PHOTO: you’ll have to upload your photo and personalize it.
A PERSONAL OBJECT: you’ll have to upload a photo of your personal object and make sure it fits our specifications (size, mass, value…). You’ll then have to send your personal object at the company’s address.
TO SPACE: your object will be launched from planet Earth, travel through space (at an average altitude of 160 kilometers and a speed of roughly 4.000 kilometers per hour) for a few minutes before landing back on Earth.
TO THE INTERNATIONAL SPACE STATION (ISS): your object will be launched from Cape Canaveral (Florida, USA) with SpaceX’s Falcon 9, travel through space inside the Dragon spacecraft (at an average altitude of 400 kilometers and a speed of roughly 28.000 kilometers per hour), dock with the ISS for a few weeks before landing back on Earth.
TO THE MOON: soon…
A FEW DAYS AFTER LAUNCH: if you choose to send an object to space.
A FEW WEEKS AFTER LAUNCH: if you choose to send an object to the International Space Station (ISS).
NO TIME TO WAIT? Go check our PAST FLOWN ITEMS FOR SALE!
1 MISSION CERTIFICATE: specifying launch success and mission details (name, date, destination…).
2 MISSION PATCHES: specifying some mission details (number of the mission, name of the mission and destination).
3 MISSION STICKERS specifying some mission details (number of the mission, name of the mission and destination).
YES, you can buy already space-flown items from our past missions. Go check our PAST FLOWN ITEMS FOR SALE!
Unlike high-altitude balloons, Toucan Space will send your stuff to outer space, above the Kármán line. Whereas high-altitude balloons reach an altitude of roughly 30 kilometers, we send your stuff well above 100 kilometers.
YES, we ship worldwide (except to Cuba, Iran, North Korea and Syria). Please make sure your country will allow the product that you have ordered through customs. We are also not responsible for any tax or extra charges that your country may charge for importing an item.
You should have received an email, with your order confirmation. If you have just placed an order and not received your order confirmation, please contact us ASAP and we will assist you.
We ship the ordered items as soon as the mission is over. Delivery takes between 4 and 15 days depending on the destination.
When your package has shipped, you will receive a confirmation via email containing tracking information from the appropriate carrier.
We offer credit card payment through our payment provider Stripe. Stripe is a leading online payment processing firm.
In any case, no credit card or payment details will be taken or held by Toucan Space. The data is only stored and processed at the payment processing firm (Stripe).
Find more about Stripe at www.stripe.com.
All card payments are processed securely through Stripe.
